When you buy through this website or register for our other services we need to know your name, postal address and address for shipment, e-mail address and telephone number. As part of the on-line ordering process our card processing company will require your credit card number, expiry date and other information. At no time are these details ever disclosed or known to us. The information is used and transferred by the secure server site of the card processing company for this part of the transaction. We may from time to time ask you to complete on line preference and feedback forms so that we may offer you the service best tailored to your needs.
We gather this information to allow us to process your registration, process any orders you may make and, supply you with information on new products and services as they become available. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to your use of the website and the provision of our services to you in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.